9-Point Quality Control and Testing Process
Inspect hardware for signs of physical damage
Ensure that hardware has proper racking/mounting accessories
Verify that equipment has proper serial number identification
Remove any dust or debris from equipment
Ensure that fans and power supplies are operational
Restore equipment to factory default settings
Test all physical ports
Ensure that device will run for least 1 hour after full operating temperature is reached
Verify that all modules are operational and error free
BrightStar Systems provides a 1-Year in house warranty to end users and a 90-day in house warranty to resellers.
Warranty covers equipment failing to perform to manufacturer’s specifications. Warranty does not cover misuse and/or damage due to improper handling and/or operation of equipment. No item can be returned without prior return authorization. BrightStar Systems will repair, exchange, or refund the equipment under warranty within 10 working days after its receipt at our warehouse.